- Our FREE DELIVERY offer extends to the United Kingdom only. This is our standard service which is via Royal Mail 2nd class. Orders over the value of £30 will be 'signed for'. The expected delivery time is 3-5 days,
- EXPRESS DELIVERY is chargeable. The expected delivery time is 1-2 days via Royal Mail 1st class 'signed for'.
- OVERSEAS DELIVERY is chargeable. The following delivery schedules can be used for a guide and are not guaranteed. Europe (5-8days), World Zone 1 (8-10 days), World Zone 2 (10-14 days), World Zone 1 includes USA, World Zone 2 includes Far East. A signature (cardholders) may be required on delivery, this will be used for proof of delivery.
- On verification and acceptance of your card details and phone or email verification of your order details goods will be sent to the cardholder’s or delivery address given in your order.
- We do our best to despatch orders within 24-72 hours unless otherwise notified. We do not accept any liability for delay caused by any third party.
- The method and address for delivery shall be as specified in your order.
- On delivery, we will also provide you with sufficient details to enable you to exercise your right of cancellation; and address any intended cancellation or complaints to the correct place of business.
- Re-delivery of your parcel: If your goods are returned to Great Elm Physick Garden Ltd due to insufficient address detail being supplied by yourself, then you will be liable to pay for the re-delivery costs.
- Risk of damage or loss of the goods shall pass to you on delivery.